1 | In the User Module dashboard, enter the participant's name who you are de-registering in the search bar |
2 | Select the participant from the displayed search results by clicking on their name |
3 | Select the Registration tab in their user profile |
4 | Select the 3 dots on the right hand side next to the registration you are de-registering them from and select Registration Change |
5 | Scroll down to select De-Register |
6 | Select Yes or No to whether or not they have taken the court |
7 |
Select the reason why they are de-registering or type further information. N.B. Details are helpful to determine a refund |
8 | Select Confirm at the bottom right of the screen |
The de-registration then needs to be approved by all 3 levels i.e. club, association then BQ.
If the participant has registered directly to an association, just the association and BQ need to approve.
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