1 | In the Home Screen of BasketballConnect, select the arrow in the De-Registrations action box |
2 | Select the 3 dots on the right hand side of the participant you are de-registering the select Review |
3 |
Select Approve at the bottom right of the screen
Once selected, you will have the options of: a) No monies/refund b) Refund available |
4 |
a) Select Save in the pop up box This ends the process for this type of de-registration |
If a refund is available, after you select Approve, a pop-up box will appear:
5 |
b) You will have the option to select a Full Refund or a Partial Refund If you select Full Refund, all monies will be eligible for a refund so the process will end here If you select Partial Refund, see step 6 below |
6 |
If you select Partial Refund, enter the amount in the box then enter the reason for a partial or zero refund underneath then select Save N.B. Both the amount and reason are required |
The de-registration will then move up to the association or BQ to approve.
If you are declining a de-registration, see more below
7 | If you are declining a de-registration, follow steps 1 and 2 then select Decline at the bottom right |
8 | Select the reason for declining or enter further information then select Save |
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