Support

To give your members the option of instalment payments, this must be determined by the competition organiser i.e. the association. Affiliate clubs of the association are not able to alter these par...

When you register in BasketballConnect as a referee, you will be required to enter your bank account information so you can be paid for any matches you accept. If you or your child is under the age...

A regular check up on your participant's failed payments is highly recommended. Members with failed payments will not appear on the team lists to compete. This also means your clubs and association...

If someone has reset your Two Factor Authentication Code in BasketballConnect you will need to follow the steps below to delete the old code and install a new one to use with BasketballConnect in G...

BasketballConnect now have the option to hide your competition registration from public view. This means no one will be able to search for a hidden competition within your organisation or even a pa...

The following will step you through how to use the BasketballConnect App for scoring on iOS/Android tablets.  Please note that the Scoring functionality is found in the same BasketballConnect App t...

BasketballConnect offers customised payment plans so you can chose to pay off a registration in smaller, more manageable instalments.   Firstly you will need to contact your club to request they ad...

IMPORTANT: As the payment plans are set at club level, any fees for the association or BQ that will be owed by the participant will be taken from the club bank account and paid up automatically. On...

To activate finals for your competition, you need to complete five tasks: 1. Have a finals template set up 2. Create draft draw or regenerate draw to include finals games in fixture grid 3. Ensure ...

  Did you know that you can access your personal profile and do all your registrations etc. on your computer? Well you can simply use the link below and login.   https://basketball-registration.wor...